TERMS & CONDITIONS

🌿 CUSTOMER CARE

We're here to support your journey - both inside and out.

Privacy & Safety

✨ Order & Shipping

We carefully prepare each piece with intention and love.
Once your order is placed, you’ll receive a confirmation email. Tracking info will follow as soon as your order ships.

Processing Time: 2–5 business days
Shipping Time: 5–10 business days (varies by destination)
Need help with your order? Reach out anytime at contact@intelli-opus.com

🔁 Returns & Exchanges

We want you to feel truly connected with your piece.
If for any reason your item doesn’t feel aligned, you may return or exchange it within 14 days of delivery.

Items must be unworn and in original packaging
Custom-made or personalized items are non-refundable
To begin a return, email us at contact@intelli-opus.com with your order number and reason for return

📱 App Support

Having trouble with your app connection or NFC scan?
We’re happy to assist you in syncing your bracelet or accessing your daily guidance.
Visit our [App Help Center]
Or contact us at contact@intelli-opus.com – we’ll walk you through it step-by-step

🧘‍♀️ Energetic Care & Maintenance

Your bracelet is a sacred tool. To keep its energy clear and vibrant:
Cleanse it regularly with moonlight, sage smoke, or sound
Avoid submerging it in water or exposing it to harsh chemicals
Recharge it through your intention and touch

💌 We’re Listening

Your spiritual and emotional well-being matters to us.
Whether it’s a question, a suggestion, or a story you want to share—
our inbox is always open. We’re honored to be a part of your journey.
📧 contact@intelli-opus.com