FREQUENTLY ASKED
QUESTIONS

Simply tap the signature bead on your bracelet with your phone (NFC enabled).

Your phone will automatically open the Whispering Crystals App, guiding you through daily draws, mood tracking, and emotional journaling.

Note: Make sure NFC is enabled in your phone settings.

Most modern smartphones support NFC.

• iPhone: iPhone 7 and newer (iOS 13+ recommended)

Yes. We accept returns and exchanges within 14 days of delivery if the item is unworn and in its original packaging.

Custom or personalized pieces are non-refundable.

Please email contact@intelli-opus.com to initiate a return.

Don’t worry—try these steps:

• Restart the app or reinstall it

• Try tapping the signature bead again gently Still not working? Please contact us at contact@intelli-opus.com, and we’ll guide you step-by-step.

We recommend keeping your bracelet away from water to preserve both the crystal energy and chip performance. Remove before swimming, showering, or high-humidity environments.